Terms and Conditions
Last updated: 27 January 2016
Welcome to The Ark Program.com.
We, The Ark Program.com Limited (“The Ark Program.com”, “we” or “us”), would ask that you take the time to read these Terms and Conditions carefully. They explain a number of things including, for example, the rules covering your use of this site as well as other information regarding your rights. By using www.The Ark Program.com, you’ll be confirming that you have read and understood and agree to these Terms and Conditions. These Terms and Conditions may change from time to time and, if they do, the up-to-date version will always be available on the The Ark Program.com website. We will indicate at the top of these Terms and Conditions when they were last updated.
Please ensure that you check these Terms and Conditions regularly to view any changes which may have been made, because by continuing to use the site after these Terms and Conditions have changed, you will be confirming that you have read and understood, and agreed to be bound by, any revised Terms and Conditions.
Your Information and Privacy
Third Party Content
This site will contain some content which does not come from The Ark Program.com, whether such content is posted by users or otherwise comes from anyone other than The Ark Program.com (together, “Third Party Content”). Because of the open nature of the site, this Third Party Content is not approved by The Ark Program.com. We have to state that any views expressed in such Third Party Content may not represent the views of The Ark Program.com and that The Ark Program.com shall not be responsible or liable for any Third Party Content or for the consequences of the use of it.
We will include on the site Third Party Content that is personal opinion and political or controversial in its nature. These views do not necessarily reflect the views of The Ark Program.com and we cannot accept any responsibility for those views.
We may keep an eye on Third Party Content from time to time but please note that we have no obligation to police it. If we have any concerns, we may remove Third Party Content from the site with or without notice.
If you have any concerns about content appearing on this site, please click here to contact The Ark Program.com.
When you use The Ark Program.com, you have the option to connect your Facebook account to The Ark Program.com. If you decide to ‘connect’ your Facebook account, we will gather certain information from your account so that we can display the content on the site in a way that we think would be optimal for your enjoyment of the site. Please see the Privacy Statement to see what information we collect and how we will use it. If you are under 18 years old, please do not use the Facebook Connect function because we wish to protect the online privacy of children.
Business Proposal Submissions
If you wish to submit a business proposal to us, that submission is subject to the particular terms and conditions of the “Business Proposal Submission Agreement” which we ask you to read and tick the tick-box indicating your agreement to those terms and conditions. You will not be able to submit any business proposals to us without agreeing to the terms and conditions of the Business Proposal Submission Agreement.
In order for our open forum to work, you the user must bear sole responsibility for the content which you post on the site and not post anything unless you have appropriate permission and authority to do so. By posting User Content, we have to assume that you are warranting that you have the permission and authority to do so and that, if at any point you no longer have that permission and authority, you will remove the User Content.
In posting User Content to the site, you are basically granting to The Ark Program.com an irrevocable, perpetual, royalty-free, non-exclusive, worldwide, transferable licence to publish, display, copy, modify, create derivative works from and distribute the User Content on the site. You’re also granting The Ark Program.com the licence to use the User Content in any way for the purpose of publicising the site as well as the products and services of The Ark Program companies and also to grant sub-licences on the same basis. This licence will terminate when you remove the relevant User Content from the site.
We may keep an eye on User Content from time to time but please note that we don’t have any obligation to police it. We may remove or block access to any User Content at any time. For example, we may do this where we reasonably believe that someone has broken the law, e.g. infringed a third party’s intellectual property rights or breached a duty of confidentiality. We can bear no liability in respect of any loss or damage suffered as a result of any of these actions.
The following section — User Code of Conduct — gives you our common sense guidelines for how to contribute to the site in order to avoid causing harm or offence to yourself and others and to avoid having your User Content removed.
If you have any concerns about content appearing on this site, please click here to contact The Ark Program.com.
User Code of Conduct
We at The Ark Program.com are excited about customers and users being able to communicate with each other and share ideas. However, we want all our users to be able to feel safe and at ease whilst using our site. The best way of addressing this balance is to have a user code of conduct.
By using our site you’ll be agreeing to these Terms and Conditions including the Code of Conduct in this section.
The Ark Program.com community is designed where possible to manage itself. Every comment left by a user can be rated and flagged by any other user. A user can positively, neutrally or negatively rate a comment. Also, a user can flag a comment as inappropriate or offensive by clicking a link that says “flag” next to each comment. Flagged comments may be reviewed by the moderators of The Ark Program.com, who may remove those comments if they feel they are inconsistent with these Terms and Conditions.
So if we believe that a user’s behaviour is likely to cause offence or harm to other users or to The Ark Program, or is otherwise unacceptable, we may issue that user with a warning. In addition, we may need to remove any content which they have shared or posted up on the site. We will try to give that user warnings through the flag and probation system outlined above but we’re not obliged to give the user that notice.
To protect our users and the reputation of the site, we may keep an eye on the interaction between users from time to time but please note that we have no obligation to police it.
The Ark Program.com cannot take responsibility or liability for the conduct of any person who uses our site. In addition, The Ark Program.com is not responsible or liable for any loss or damage suffered as a result of the use of our site.
We ask that in using this site you show respect for other users and the property of others.
to behave in a respectful way to all other users.
not to post or otherwise make available content which is, in our view, likely to impair others’ enjoyment of this site.
not to breach the law or encourage a breach of the law.
not to post or otherwise make available content which is, in our view, abusive, offensive, defamatory, obscene, pornographic or of a sexual nature, illegal, threatening, intimidating, in breach of privacy, confidentiality or third party rights or otherwise unacceptable.
not to post or otherwise make available content which, in our view, portrays unacceptable violence.
not to behave in a way which is threatening, intimidating, harassing or bullying, offensive, abusive, defamatory, discriminatory or demeaning or to stalk or violate the rights of others including individuals’ privacy rights.
not to do, cause or permit anything to be done that may infringe, damage or interfere with any copyright, moral rights, performing rights, design rights, trade mark rights or other proprietary or intellectual property rights of The Ark Program.com, any other The Ark Program company, their respective licensors or any third party.
to only upload content which is an original work created by you.
not to share any information which is confidential to any other person.
not do anything which will or might damage, interfere with, disrupt access to, overburden, interrupt or impair the functionality of the site, the materials available on the site or any software or hardware.
not to obtain or attempt to obtain unauthorised access to the site, any part of it or any private or member account areas.
not to obtain or seek to obtain personal information, confidential information or passwords from any other person.
not to circumvent or attempt to circumvent any filters we may use on this site.
not to do anything which may cause any liability for The Ark Program.com or any other The Ark Program company.
not to distort or misrepresent any individual or thing .
not to register as or on behalf of anyone else, impersonate anyone else, seek to take on a false identity or misrepresent yourself, your identity or your age.
not post or otherwise make available content containing financial information (such as account, credit or debit card details) or information which identifies an individual personally or is capable of identifying an individual personally (such as names, phone numbers, email addresses or postal addresses) .
to respect information you obtain on our site and use it only in accordance with this User Code of Conduct and our Terms and Conditions.
not to advertise, promote or endorse any goods or services and
not use our site to send any chain letters, junk mail, ‘spamming’ material or any other form of bulk communication.
Protecting the online privacy of children is especially important to us. By accessing the site, using Facebook Connect or providing us with any of your personal information, you’ll be representing and warranting that you are 18 or older and that you agree to these Terms and Conditions. If you are under 18 years old, please do not attempt to use Facebook Connect with www.The Ark Program.com and do not provide us with your name, contact details or any other information about yourself. If we reasonably believe a user to be under 18, we may need to remove their details provided by them from our site and our records
The Ark Program.com Reviews
Reviews posted on our site don’t necessarily represent the views of The Ark Program.com or the The Ark Program Group. Any positive or other review of any venue, restaurant, hotel, museum, or otherwise does not constitute a recommendation, endorsement or guarantee by The Ark Program.com and we make no representation as to quality. All ratings are intended as a guideline only and we do not guarantee their accuracy.
The Ark Program.com makes no endorsements, recommendations, guarantees or representations in relation to any restaurants, hotels, museums or other reviews published on this site. The reviews don’t necessarily represent the views of The Ark Program.com. Please read these terms and conditions for further details.
Prices, menus, amenities and other indicators in any review published by us are accurate as at the date of going to press, but are subject to change. We make no guarantee that any such information, or information in reviews posted by other users, will be accurate or up to date at the time you read it.
The Ark Program will not be responsible or liable for any injury, loss or damage incurred or suffered as a result of any review. This paragraph should be read in accordance with applicable local laws.
Our legal eagles have said that we need to include this paragraph which basically protects The Ark Program against people suing us for something bad happening:
In using this site you agree to indemnify and hold harmless The Ark Program.com and all other The Ark Program companies, their subsidiaries and holding companies, the subsidiaries of their holding companies and each of their respective officers, directors, shareholders, employees, representatives and agents (and you shall continue to indemnify them and hold them harmless) in respect of all losses, liabilities, costs, claims, damages and demands suffered in connection with your conduct in using the site, your behaviour towards us, other The Ark Program companies, our and their representatives, other users, any breach of law, any breach of these Terms and Conditions or any breach of any third party’s rights.
All text, graphics, audio, video or image files, content, software, applications and information displayed on or available from this site, and all copyright, trade mark rights, design rights and other intellectual property rights in them (together, the “Proprietary Content”) are the property of The Ark Program.com, other The Ark Program companies, our users, suppliers or licensors. This includes, without limitation, the organisation and lay-out of the site and the underlying software that is owned by us, other The Ark Program companies, our users, suppliers or licensors.
By using the site you’re agreeing that Proprietary Content is available for personal use only and that you will not copy, reproduce, publish, distribute or dispose of in any way any Proprietary Content. Neither the The Ark Program name nor any other The Ark Program company name, trade mark, logo or design may be used or copied in any manner.
Links to Other Sites
The Ark Program.com provides, amongst other things, convenient links to other The Ark Program companies’ websites. You can also contact the The Ark Program companies through the Contact Us section of the site. Our site also contains links to other third party websites, resources, advertisements or sponsorships.
We reserve the right to remove a link at any time.
When using www.The Ark Program.com, you may get pop-ups occasionally. We use these for many reasons, like competition entry forms and questionnaires to help us improve our service to you. Pop-up boxes from The Ark Program.com are clearly marked with a heading from The Ark Program.com.
You might also get pop-up boxes from other The Ark Program companies. Again you should be able to identify these, as they should be marked with a heading from the relevant The Ark Program company.
You might also get pop-up ads from third parties. These may appear due to software you have installed, deliberately or unknowingly, on your computer. Unfortunately, The Ark Program.com cannot control these pop-up boxes because they haven’t come from us.
If you have trouble using our website with certain web browsers or other software or if you want to let us know how we can improve accessibility, please let us know by clicking here to contact The Ark Program.com. We appreciate your feedback and your suggestions will help us to improve our service to you.
Site information and downtime
This site may be unavailable occasionally for maintenance, updating or otherwise. Where this happens we apologise for any inconvenience caused. However, The Ark Program.com shall not be liable for any loss, damages or inconvenience resulting from such unavailability.
At The Ark Program.com we take great care in seeking to present accurate, transparent and useful information to you as a user. However, as an open platform there is content on this site which is not generated by us, for example Third Party Content, as described above. Therefore, we should let you know that information on this site might be out of date, incomplete, contain some errors or be in some way unreliable. Just to be sure, please check any information obtained from this site before acting upon it in any way.
Please note that we may make changes to the site, its functions and services from time to time.
Other Limitation of Liability
It is important to note that using the internet does have its dangers. Our aim is to ensure a fast, reliable and secure service and to protect your personal information. However we cannot take responsibility for:
any breach of security of www.The Ark Program.com.
any damage, loss or corruption of any data, information or material.
any viruses or other malicious programs that may infect your computer equipment or other property.
any breach of security by hackers in relation to www.The Ark Program.com.
The Ark Program.com and the other The Ark Program companies won’t be liable for any special, indirect, incidental, consequential or economic loss (or for any exemplary or punitive damages) in connection with the use of www.The Ark Program.com or any other site. The same applies for the employees, officers, directors, representatives and agents of The Ark Program.com and/or the other The Ark Program companies. This paragraph only applies to the extent that it can in accordance with applicable laws.
Law and Jurisdiction
These Terms and Conditions and any dispute in relation to them are governed by English law and we reserve the right to bring proceedings in the courts in any location, the English courts or whichever forum we feel is appropriate.
As a user, the laws of your location may apply to your online dealings with www.The Ark Program.com and you may have additional legal rights and/or obligations than those provided under English law. We always recommend that you should seek local legal advice, however we would encourage you to speak to us if you have any concerns to see if they can be resolved.
Other terms — a final word from our lawyers
If any provision or part of these Terms and Conditions is or becomes illegal, invalid or unenforceable, the legality, validity and enforceability of all of the other provisions and parts of these Terms and Conditions will not be impaired.
No failure or delay by The Ark Program.com in exercising or enforcing any right, power or remedy which arises under these Terms and Conditions shall operate as a waiver of that or any other right, power or remedy. No waiver by The Ark Program.com shall be effective unless in writing and signed by an authorised representative of The Ark Program.com.
Finally — If in doubt, talk to us
If you have any queries, comments or complaints regarding the site or these Terms and Conditions, just get in touch. You can click here to contact The Ark Program.com
If you have any queries, comments or complaints regarding the websites of any other The Ark Program companies or the products or services you receive from them, then please contact them directly. For your convenience, you can contact them through the Contact Us section of our site.
Here at The Ark Program.com Limited (“The Ark Program.com”, “we” or “us”), we take your privacy seriously. We’re committed to protecting the privacy of any personal information you give us. We will comply with the UK’s Data Protection Act 1998 and related UK legislation. We are registered on the public register of data controllers maintained by the Information Commissioner in the UK.
We have a philosophy here about the way we use your consent to be contacted (if you give us that consent). If you hear from us, we will always aim to be respectful, relevant and appropriate. If at any time you don’t feel we’ve lived up to our philosophy, please let us know straight away by getting in touch with us.
This policy may change from time to time and, if it does, the up-to-date version will always be available on the The Ark Program.com site. Please note that by continuing to use the The Ark Program.com site you are agreeing to any updated versions.
What are cookies?
A cookie is a text file containing small amounts of information which is downloaded to your device when you access a website. The text file is then sent back to our server each time your browser requests a page from the server. This enables us to operate the site more effectively and load the site in such a way as to reflect your personal preferences, based on your previous browsing on The Ark Program.com as well as keywords we may be able to gather from URLs of webpages from which you accessed The Ark Program.com. Cookies can also allow us to do various other things, as explained below.
What cookies do we use?
When you visit The Ark Program.com, the following types of cookies may be downloaded to your device:
Analytical and Performance Cookies
We may use analytics service providers for website traffic analysis and reporting. Analytics service providers generate statistical and other information about the use of the site by using cookies. They allow us to recognise and count the number of visitors and to see how often visitors return to the site, how long they stay and how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily. The information generated relating to the site may be used to create reports about the use of the site and the analytics service provider will also store this information.
Advertising and Targeting Cookies
These cookies record your visit to our site, the pages you have visited and the links you have followed to other sites. We will use this information to try and make our site and other sites that you visit more relevant to your interests. We may also share this information with others, such as other The Ark Program group companies and carefully selected third parties, for this purpose.
We may use functional cookies that allow us to remember choices you have made in relation to the site so as to provide a more personalised experience and enhanced user experience by delivering content specific to your interests.
Strictly Necessary Cookies
These are cookies that are required for the administration and operation of our site. Some cookies that we use are necessary for our site to function properly and to enable you to move around the site and use its features.
Third Party Cookies
Because The Ark Program have a strong presence on various social networks, we try and make it as easy as possible to share content and to see what content is popular on those networks. We add buttons to allow people to easily share to those networks. We also use Facebook to power the commenting functionality on the site.
How do I turn cookies off?
If you do not wish us to install cookies or you don’t agree with how we use these cookies in any way, you can change the settings on your internet browser to reject cookies. For more information please consult the “Help” section of your browser or visitwww.aboutcookies.org or www.allaboutcookies.org. Please note that if you do set your browser to reject cookies, you may not be able to use all of the features of our site. ?
How do we collect information from you with Facebook Connect?
When you use The Ark Program.com, you have the option to connect your Facebook account to The Ark Program.com. If you decide to ‘connect’ your Facebook account, we will gather certain information from your account so that we can display the content on the site in a way that we think would be optimal for your enjoyment of the site.
In order for us to access this information, you will have to manually click the Facebook Connect button on the site. This will trigger a pop-up window from Facebook directly, asking for permission for us to access the data with checkboxes in this pop-up for your Facebook ‘likes’ and ‘Check-ins’.
What information do we collect when you use Facebook Connect?
We collect information on your likes that are included on your Facebook page to try and improve the content on the site. If you choose to connect but do not tick the boxes, we may still have access to your basic information posted on Facebook but not your likes an interests. Rest assured that we do not store your email address, Facebook username or your user ID or any other information from your Facebook profile that could identify you directly.
What information do we collect if you sign up for our newsletter?
If you want to sign up to receive our newsletter we will collect the following personal information from you: your email address, name, date of birth and what you are interested in hearing more about.
Will we use your information for marketing?
We may display offers, promotions, products or services on the site which we think will interest you based upon the information we collect from your cookies and from Facebook Connect.
How else will we use your information?
We may also use your information for the following purposes:
To help provide services to you
- To send you our newsletter if you have signed up to receive it.
- To carry out surveys occasionally and to analyse our user base — ultimately we want to ensure that www.The Ark Program.com provides everything that you — our audience — is looking for
- To check whether you are eligible for a competition and to contact you if you win
- To comply with the law
- As we feel is necessary to prevent illegal activity or to protect our interests
And we won’t keep hold of your personal information for longer than is reasonably necessary or required by law.
Will we share your information with anyone else?
- You specifically request this, such as when you submit information to enquire about jobs or submit a job application through www.The Ark Program.com
- We are required to do so to comply with the law or with the directions of the courts or other authorities
- We feel it is reasonably necessary to prevent illegal activity or to protect our interests
- Other The Ark Program companies products and services may interest you
- It helps our trusted third party service providers to provide and improve our service to you or to carry out surveys and user analysis to understand your needs and preferences. We require these service providers to keep your personal information safe and secure. These trusted third parties would only be permitted to use your personal information for the purposes we specify.
We may share some broader statistics and customer profiling information with third parties and other The Ark Program companies – but we’ll keep it anonymous, so you won’t be identifiable from that data.
We won’t rent or sell our user’s details to any other organisation or individual.
What if you post information on our site?
This site contains an opportunity for users to comment on content on the site (“User Content”). It is information in the public domain, so it may be accessed by any person using the web in any part of the world and can be found using independent search engines. So, if you choose to post information to the interactive parts of our site, we have to state that you do so at your own risk. This is the case whether the User Content is uploaded directly onto www.The Ark Program.com or through a connected site.
This means your User Content:
Won’t have its usage and circulation limited as described in the sections of this policy above headed ‘Will we use your information for marketing?’, ‘How else will we use your information?’ and ‘Will we share your information with anyone else?’
Won’t be protected as described in the section of this policy below headed ‘Will we be transferring any personal information outside the EU?’
Won’t be held securely as described in the section of this policy below headed ‘Keeping your information safe’
We are obliged by our legal eagles to state that neither The Ark Program.com nor any other The Ark Program company will be liable to you or to any third party for any loss or damage resulting from any User Content posted on the The Ark Program.com site.
However, if you upload User Content to our site using the Facebook Connect function, we will protect your privacy consistently with your Facebook privacy settings.
Please read our Terms and Conditions for more information about posting User Content. If you register on the site, you’ll need to comply with our Terms and Conditions.
If you have any concerns about User Content appearing on this site, please Contact Us.
How will we make sure our site is secure?
We follow strict security procedures as to how your personal information is stored and used, and who sees it, to help stop any unauthorised person getting hold of it. All personal information you register on this site will be located behind a firewall. We take security extremely seriously but as no system is 100% secure, we can’t completely guarantee the protection of your personal information, any more than any other organisation can. So we can’t accept any liability for the loss, theft or misuse of the personal information which you’ve registered on this website if there is a security breach. If you submit a business proposal to us, your business proposal information will be held subject to the terms and conditions of the Business Proposal Submission Agreement.
Will we be transferring any personal information outside the EU?
Countries outside the European Union may have a lower standard of protection for personal information than that required by EU data protection laws. The information we collect from you may be transferred to, and stored, outside the EU (including for example in the United States) and may also be processed by people operating outside the EU who work for us or one of our suppliers. If we need to transfer your data to a company based outside the EU (e.g. if our hosting company is based in the US), we’ll take steps to make sure your personal data is handled in line with EU law.
What about personal information relating to minors?
Protecting the online privacy of children is especially important. If you are under 18 years old, please do not provide us with your name, contact details or any other information about yourself. To find out more, please read our Terms and Conditions.
Are you protected by this policy outside www.The Ark Program.com?
Our site contains links to other websites. Obviously, we don’t have any control over them and take no responsibility for any information you give them. Other sites have different privacy and security policies, which we advise you to read.
How you can access your information
You can request, at any time, access to the personal information we hold about you.
You are entitled to be told by us whether we or someone else on our behalf is processing your personal information; what personal information we hold; details of the purposes for the processing of your personal information; and details of any third party with whom your personal information has been shared. (We may charge a small admin fee for providing this information). You can also request that we correct any personal information which we hold about you where it is inaccurate.
Sometimes you may be asked to provide proof of identity before we show you your personal information – that’s so we can prevent unauthorised access.
Talk to us
This policy was last updated on 27 January 2017